Greetings, Blog Readers!
Many of you know (or can sense) that owning an inn (or your own business, for that matter) is a dream come true for me and many.
For quite some time I have realized in my hospitality career that continuing to learn is not only exciting for me, but recognized by my inn guests. Learning about food is one area an innkeeper should always pursue.
While many shows on television ("Food Network"--"Travel Channel"--"Learning Channel") are wonderful and impressive, one show I have been viewing lately is on the BBC America Channel called "Gordon Ramsey's Kitchen Nightmares." Yes, this is the seemingly harsh chef from the show "Hell's Kitchen" who gives an ample tongue lashing to aspiring competitors--many fold and run sobbing in the challenges. I would, too!!
In "Kitchen Nightmares," Chef Ramsey travels to restaurants, assessing their destructive business practices---food, service, and theme. Yes, Ramsey is blunt. Yes, he can be eye-opening to the unwise. Yes, it is challenging to break engrained negative patterns.
Inspiring as it is to see the changeovers from people who listen to Ramsey (who clearly is creative & keen), what is most notable is his focus on both the business and the guest. For anyone in the service business, please tune into this show!!!! You may laugh at how uninformed some people are. You may learn as the subjects of Ramsey's lessons may have. Feel the passion of a great chef who cares about the love of preparing and serving food to those who pay your bills! This show inspires me even more to honor my guests and back it up behind the scenes of running the inn.
Learning how to do things correctly...it keeps us growing at any age!
Your Maine Innkeeper,
Keith
Naples, Maine
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